Job Order Contact Information

By Email:

[email protected]

By Telephone:

Virginia (703) 518-9960

DC (202) 872-0900

Maryland (301) 881-9500

By Fax:

(703) 518-9965

Toll Free:

(800) 901-TEMP

Use the FASTform —our recruiting manager will call you ASAP to obtain job order details

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Use the FULLform— and we will conduct an initial search before we call you for additional information.

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FULLform


 
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Performance-Based Management

Performance-Based Management is one the most important parts to the AA Temps Team’s Quality Control Program. The success of Performance-Based Management (PBM) can be allusive when applied to support services. No tangible product is necessarily created and some problems in support service do not necessarily need solving; therefore, the measurement criteria of a PBM is hard to define. We have developed and implemented a performance-based management system that is:

▪ Measurable—You can only improve what you measure

▪ Clear and Concise—You must keep it simple for it to work

▪ Able to Define Success—Incentives are tied to well-defined measures of success

▪ Flexible—“One size does not fit all” – Must be able to change as requirements change

▪ Buy-In—From all stakeholders, including the people who do the work Able to Deliver Success

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AA Temps Quality Assurance Surveillance Plan (QASP)

AA Temps has developed a performance-based management plan that enables us to compete more aggressively and helps us to continue to provide high-quality services. Performance-based management is one of the foundations of our success. Our quality control policy is written in our Quality Assurance Surveillance Plan (QASP). The program is built on best business practices and quality assurance principles that we have used for many years.

Our Quality Control Program governs the way we do business by ensuring training, compliance, customer satisfaction, and problem resolution. The processes also help us recruit, train, and retain quality personnel.